Shipping Policy

Overview

We are committed to providing reliable, fast, and cost-effective worldwide shipping for all EAS security products, including detachers, security tags, and anti-theft systems.

As a professional manufacturer and supplier, we ensure every order is processed efficiently and delivered safely to your destination.


1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

During peak seasons or high order volume periods, processing time may be slightly extended. We will notify you by email if any delay occurs.


2. Worldwide Shipping Coverage

We ship to most countries and regions worldwide, including:

  • United States

  • Canada

  • United Kingdom

  • European Union countries

  • Australia

  • Middle East

  • South America

  • Southeast Asia

If your country is not listed, please contact us before placing an order.


3. Estimated Delivery Time

Delivery time depends on destination and shipping method:

  • Standard Shipping: 7–15 business days

  • Express Shipping (DHL / FedEx / UPS): 3–7 business days

⚠️ Delivery times are estimates and may vary due to customs clearance or local carrier conditions.


4. Shipping Costs

Shipping fees are calculated at checkout based on:

  • Destination country

  • Package weight and dimensions

  • Selected shipping method

We may offer free shipping promotions for bulk orders or selected regions.


5. Order Tracking

Once your order is shipped, you will receive a tracking number via email.

Tracking information may take 24–72 hours to become active.

You can track your shipment through the carrier’s official website or our tracking system.


6. Customs, Duties & Import Taxes

International shipments may be subject to customs duties, import taxes, or local fees depending on your country’s regulations.

These charges are the responsibility of the buyer and are not included in the product or shipping cost.

We recommend checking with your local customs office for more information.


7. Delays & External Factors

While we work with reliable logistics partners, delays may occur due to:

  • Customs inspections

  • Weather conditions

  • Carrier delays

  • Peak shopping seasons (Black Friday, Christmas, etc.)

We appreciate your understanding in such cases.


8. Incorrect Address Disclaimer

Please ensure your shipping address is correct before placing an order.

We are not responsible for delays or losses caused by incorrect or incomplete addresses.

If a package is returned due to address issues, reshipping fees may apply.


9. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the estimated delivery date.

We will coordinate with the logistics provider to investigate and offer a suitable solution, such as replacement or refund (depending on case evaluation).


10. Manufacturing & Bulk Orders

As a professional EAS security product manufacturer, we also support:

  • OEM / ODM orders

  • Bulk wholesale shipments

  • Distributor logistics solutions

For bulk shipping arrangements, please contact our sales team directly.


11. Contact Us

If you have any questions regarding shipping or logistics, please contact us:

📧 Email: [email protected]
🌐 Website: www.easdetacher.com