7-Day No-Reason Return & Exchange Policy
- Scope: You can return or exchange any item within 7 days of receiving it, no reason required.
- Return Conditions: Items must be in original condition, unused, with complete packaging (including accessories and gifts). Custom or consumable items may not be eligible.
- Return Process: Submit a return request → Receive return address → Safely send back the item → We inspect and process your refund/exchange.
- Refunds: Refunds will be issued to the original payment method within 7 business days after confirming the item is in good condition. Shipping costs will be covered by us if the item is defective or sent incorrectly.
- Exchanges: Submit an exchange request with your preferred model/color. Shipping fees for exchanges will be handled on a case-by-case basis.
- Contact Us: Email [[email protected]] | Phone [+8618720718947] | Whatsapp [+8618720718947]
